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Our Return & Refund Policy:

While this is a very durable piece of jewelry, we urge you to expand and tighten it with care. We recommend opening it just wide enough to slide onto the thinnest part of your wrist, and then you can further adjust it to your liking.
Thank you for supporting Ruvido Designs, we are sorry that there was an issue with your order. 
Returns along with a full refund will be processed if the item is still in good condition and is returned within 30 days. If the product is no longer in good condition, we will exchange it one time at cost + shipping.
Please contact us and let us know the issue along with your order number. Thank you for shopping with us.

Our Shipping Policy:

Priority, Priority Express and Next Day shipping options are insured by the USPS or UPS in case of loss or theft of package. Standard free shipping does not include insurance. If your standard free shipping order is lost or stolen, Ruvido is not liable to 

Our Liability Policy:

Ruvido bracelets and other products are in no way dangerous. However, we are not liable or responsible for any injuries or damages that are sustained while wearing Ruvido products.

Our Privacy Policy:

The Data We Collect

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data) or is otherwise not ascertainable.

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

  • Identity Data includes first name, last name, username or similar identifier, and title.
  • Contact Data includes first name, last name, billing address, delivery address, email address, and mobile or other telephone numbers.
  • Payment Data includes bank account and payment card details, expiration date, authorization number or security code, and billing address.
  • Transaction Data includes Contact Data, Payment Data, and details about products and services you have purchased from us.
  • Customer Service Data includes service inquiries, comments, and warranty and repair history.
  • Usage Data includes information about how you use our website, products, and services.
  • User Content includes photographs, comments, and other content you provide.
  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties.
How We Collect Your Personal Data

We use different methods to collect data from and about you, including through:

  • Direct interactions. You may give us your Identity, Contact, Payment, Transaction, Customer Service, Profile, User Content, and/or Marketing and Communications Data by filling in forms or by corresponding with us by mail, telephone, email, social media, or otherwise. This includes personal data you provide when you:
    • Seek to purchase our products;
    • Subscribe to our newsletter;
    • Request marketing to be sent to you;
    • Enter a competition, promotion or survey;
    • Interact with us on social media; or
    • Give us some feedback.
  • Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources, including the following:
    • Identity and Contact Data from publicly available sources;
    • Contact, Payment and Transaction Data from payment processor and fraud detection and prevention companies;
    • Identity and/or Contact Data from friends or people you know and who have asked us to contact you;
    • Technical Data from analytics providers like Google;
    • Technical Data from search information providers;
    • Identity, Contact, Profile, Usage, User Content, and/or Friends Data from social media channels like Facebook, Instagram, Pinterest, and Twitter.
    • Identity, Contact, Profile, and/or Usage Data from advertising networks and marketing lists.
What We Do With Your Data

At this point, Ruvido Designs does not share your personal data. It is stored on our admin website account through a third party and we only use it for our own marketing purposes. Your data is safe with us.